HouseSettled is an online business. By removing large expensive offices and associated bills, we can pass on substantial savings to our customers by charging ZERO commission.
No problem. Our friendly team is on hand to assist you through each step of the way. Just call or email us with any questions you may have.
Seven days a week, from 9 am to 6 pm. You can also manage your own listing 24/7 via your online portal.
So Realty is an online Real Estate business, thereby saving our clients thousands of dollars in fees. We provide all the same services as a traditional real estate agent. We are a fully licensed agency.
We hear too often that buyers are frustrated with traditional real estate agents. HouseSettled believes in transparency and simplicity. We also think that the customer should be in the driver’s seat when it comes to selling their own home. Our agents are here to support you and offer guidance and assistance when needed. You can use us as much or as little as you want.
We are sorry to hear this. We take complaints and feedback very seriously. Please tell us more, and we will investigate the matter for you.
At HouseSettled we believe that no one knows your property better than what you do, so there is no one better suited to show potential buyers around. However, if you live within the Gold Coast, Brisbane metropolitan areas and don’t want to show buyers around, for a small additional fee, we will manage your open days for you.
So Realty believes in transparency and simplicity. Becoming a customer is easy.
Everything you would expect from a real estate agent. Our fee includes:
We are licensed real estate agents, so part of our role is to ensure we secure the best possible price for your property by negotiating on your behalf. We will also complete and provide all the pre-marketing legal paperwork required for the sale of your home.
1: Choose to pay 50% upfront and 50% upon completion. You can pay via our online payment system. We accept all major credit and debit cards.
2: Or you can apply to use the finance and pay over a finance term. (Additional fees & Terms and conditions apply)
To guarantee our customers maximum savings (compared to high street agents,) we unable to accept payment upon completion. You can apply for a finance option that spreads the payment over a longer term
Your property is marketed until sold or removed, and there is no time limit on marketing.
Twilight shots are available for an additional fee and not included in the package. However, if you decide that you would like night time shots you can order this via your portal for a small additional fee.
Rooms always look smaller when they are empty. Have you considered digital staging? We can do this for you for a small additional fee.
You are under no obligation to have your house valued by us. If you know what your property is worth, then you’re free to market it at that price.
Our unique customer portal will give you the flexibility to manage your property 24/7, so you can make changes at any time.
It should go live within 24 hours from your approval.
If anyone is interested in seeing your property you will be notified by one of your chosen methods of communication; email, text or phone call.
Unfortunately not, but these are included in the package cost. We have a duty to our vendors and purchasers to show a truly accurate reflection of the property.
Please report any issues back to LovePad and we will handle these as required.
As licensed agents, we take time to qualify all potential buyers.
You can cancel or reschedule this using your customer portal, or you can just give us a call if you don’t have access. Please allow a reasonable time for notification.
We know how frustrating this can be. It is essential that you inform us straight away via phone call, email or leaving feedback so that we can follow this up for you.
If you live within the Gold Coast or Brisbane metropolitan areas we offer accompanied open days as an additional service.
Where a HouseSettled agent will arrive and open the property for inspection at a time that suits you, for this option a key may be required which is held securely. This additional service is available upon signing up. If you fall outside these areas, you will be required to undertake the viewings yourself.
You can market your property for as long as it takes to sell it.
Unfortunately, we don’t offer a guarantee for selling your property, just like any other real estate agent doesn’t. However, we can ensure that your property gets maximum exposure within the Australian property market. We are still committed to ensuring you sell your property and will assist in every step of the way.
There will be a reason you have not sold your property. Give us a call, and we can have a chat to understand the reasons why. We do not offer a refund to customers that have not sold their property.
To ensure you don’t miss out on potential buyers, you can update your viewing schedule to reflect the dates you are away.
Arranging your contract of sale is part of the package. If you need sale conveyancing, we can also arrange this for you. Let us know when you sign up and we can put you in touch with our team
Congratulations! Leave it to us, and we will get the sale contract negotiated and finalised for you.
We also work in partnership with a conveyancing firm, who would be happy to offer a fixed fee to undertake the post-sale legal work for you.
We recommend 4 to 6 weeks.
If you live within the Gold Coast and Brisbane metropolitan areas, we offer an additional accompanied open day package. If you are outside this area you will need to undertake the viewings yourself.
A professional auctioneer and HouseSettled team member will be there on the day to ensure everything runs smoothly for you. All you need to do is sit back and wait for the drop of the hammer.